GDPR

We at Adeve safeguard your personal privacy and always strive for a high level of data protection. In this privacy policy, we explain how we collect and use your personal information in our webshop Adeve. It also describes your rights and how you can enforce them.

We want you to feel safe with how we treat your personal data and it is therefore important that you read and understand our privacy policy before using our services. You can always contact us at helpdesk@adeve.se if you have any questions.

What information do we collect about you?

We collect the personal information you provide to us, for example in connection with making a purchase or contacting us. Below you will find more information about what information we collect and why.

Why do we need your personal information?

- For you to be able to make purchases at Adeve

We need information about you so that you can make purchases on Adeve. The personal information we need is:

• Contact information (eg name, email address, address and phone number)
• Information about your purchase (eg product information and payment information)

The information is needed so that we can fulfill the purchase agreement with you.

The personal data will be saved for this purpose for three years from your last purchase.

- To be able to handle your customer service issues

We need your personal information to help you when you contact our customer service. The personal data that may be processed for our customer service are:

• Contact information (eg name, email address, address and phone number)
• Purchase History
• Support History
• Other information that can be documented when contacting customer service

The information is needed to satisfy your and Adeve's legitimate interest in being able to handle your questions and / or any complaints about the products that you have purchased in our webshop.

The personal data will be saved for this purpose for three years from the end of your customer service.

- To send newsletters and offers

We need your personal information in order to send you newsletters, offers, samples and the like to you by mail and mail. The personal data processed for us to do so is:

• Contact information (eg name, email address, address and phone number)
• Purchase History
• User behavior (eg, click and visit history)

The information is needed to be able to meet your and Adeve's legitimate interest in being able to contact you and market our services and news as well as provide you with offers, samples and the like in our webshop.

The personal data will be saved for this purpose for one year from your last purchase or your latest interaction with Adeve (eg by opening our mail or otherwise showing an interest in Adeve's services). You can always choose to end our mailings earlier by following the instructions in the mailing or contacting our customer service.

- To be able to fulfill Adeve's legal obligations

We need your personal data to fulfill our legal obligations according to legal requirements, court decisions or government decisions (eg the Accounting Act, the Money Laundering Act or the rules on product liability and product safety). The personal information we need is:

• Contact information (eg name, email address, address and phone number)
• Purchase History
• Support History

The personal information is required by law where we have a legal obligation.

The personal data will be saved for this purpose for three years from your last purchase.

- In order to prevent abuse of our services or to prevent, prevent and investigate crimes against Adeve

We need your personal information in order to prevent and investigate any fraud, harassment or other action prohibited by law or Adeve's General Terms and Conditions for Adeve. The personal information we need is:

• Contact information (eg name, email address, address and phone number)
• Purchase History
• Support History
• User behavior (eg, click and visit history)

Personal data is needed to fulfill a legal obligation (if any) or to meet Adeve's legitimate interest in preventing abuse of our services or in preventing, preventing and investigating crimes against the company.

The personal data will be saved for this purpose for three years from suspicion of abuse or crime.

- To be able to handle reports of infringement of intellectual property rights

If you make a notification to us that you suspect someone is infringing your intellectual property rights, your personal data will need to be processed in order for us to investigate the issue. The personal data that can be processed within the framework of the processing of such a case is:

• Contact information (eg name, email address, address and phone number)
• Personal number (if you have a private company)
• Any other personal information stated in your application

The personal data is needed to meet your and Adeve's legitimate interest in managing the notification of infringement of intellectual property rights.

The personal data will be saved for this purpose for three years from the end of your case.

With whom do we share your personal information?

- Personal data assistants

In order for us to be able to offer our services, we share your personal information with companies that are so-called. personal information assistants for us. A personal data assistant is a company that processes the information on our behalf and according to our instructions. We have personal data assistants who help us with eg. logistics, payment solutions, marketing and IT services.

When your personal information is shared with personal data assistants, it is done only for purposes that are consistent with the purposes for which we have collected the information. We have agreements with all personal data assistants and they guarantee the security of the personal data that is processed and undertakes to comply with our security requirements and limitations and requirements regarding international transfer of personal data.

- Other personal data controllers

We also share your personal information with some others who are independently responsible for personal data, eg. government agencies if we are obliged to do so by law or in case of suspicion of crime. When your personal data is shared with others who are independently responsible for personal data, their privacy policy and personal data management apply.

How long do we save your information?

We never save your personal information beyond what is necessary for each purpose. See more about the specific storage periods under respective purposes above.

Where do we process your personal information?

Our personal data assistants are located in different parts of the world. Therefore, your personal data may be processed both within and outside the EU / EEA. Regardless of where your information is processed, however, we look to protect your personal information with all reasonable legal, technical and organizational measures at the same level as the protection offered in the EU / EEA.

How do we protect your personal information?

We use IT systems to protect privacy, privacy and access to personal information. We have taken special precautions to protect your personal information from unlawful or unauthorized processing (such as illegal access, loss, destruction or damage). Only those people who actually need to process your personal data in order for us to fulfill our stated purposes have access to them.

What are cookies and how do we use it?

Adeve uses cookies, which are short text files that are sent from our web server and which are saved by your browser when you visit Adeve. You can delete information yourself and make more permanent settings at Google on https://myactivity.google.com/myactivity

What do you have rights for?

- Right to correction and register extract

Adeve will do what is required by law to keep your personal data accurate, complete and up to date. You have the right to rectify incomplete or incorrect personal data. You also have the right to request to obtain a registry extract of your personal information that we process.

- Right to oppose treatment

If the processing of your personal data is based on a balance of interests and you consider that your privacy interests outweigh Adeve's interest in processing your personal data, you have the right, by referring to your specific situation, to oppose the treatment by contacting Adeve. If you oppose the processing, Adeve must show a compelling justification for continuing to process the personal data.

- Right to erase

Under certain conditions, e.g. When you have withdrawn a previously given consent and there is no other legal basis for continued processing of your personal data, you have the right to request deletion of your personal data.

- Right to treatment limitation

Under certain conditions, you have the right to limit the processing of your personal data to only include the storage of your personal data, for example. while Adeve is investigating if you have the right to erase.

- Right to access

You have the right to receive a confirmation from Adeve that your personal data is processed by the company and in that case get access to the personal data and the following information:

the purpose of the treatment,
the categories of personal data processed,
recipients of personal data (especially if they are located outside the EU / EEA),
the time that personal data is processed,
information about the rights reproduced in this privacy policy,
information about the source from which the personal data comes, as well
if there is automated decision making, including profiling.
If you make the request electronically, you also have the right to receive a copy of your personal information in electronic format. Adeve has the right to charge a fee if you request more than one (1) copy of your personal data per year.

- Right to data portability

When the processing of your personal data takes place on the basis of your consent or to fulfill or enter into an agreement with you, and provided that the personal data has been collected directly from you, you have the right to have a copy of your personal data in a structured and generally used machine-readable format.

- Rights in relation to automated decision making, including profiling

You have the right not to be subject to fully automated decision making, including profiling, if such decision making has legal consequences or similarly substantially affects you. However, this right is not applied if the automated decision-making is necessary to fulfill an agreement with you, if the decision-making is expressly permitted by law or if you have given your explicit consent to it.

- Complaints to the regulator

You are welcome to contact us at Adeve with any questions or complaints regarding the processing of your personal data. You also have the right to complain about the processing of your personal data to the Data Inspectorate.

Who is responsible for the personal information we collect?

Adeve EF, org. no. 780730-8684 is the personal data controller for the company's processing of personal data.

If you have any questions or concerns about the processing of your personal data, please contact us at helpdesk@adeve.se or call our customer service at +46 708420360.